VA News

40 U.S. veterans die while on Phoenix VA hospital's cost-cutting secret wait list

Wednesday, April 30, 2014 / VA News

At least 40 U.S. veterans have died waiting for medical appointments at Phoenix Veterans Affairs Health Care system undefined including many placed on a secret waiting list.  The list was part of a complex cost-cutting scheme set up by Veterans Affairs managers in Phoenix aiming to hide the fact that between 1,400 and 1,600 sick veterans were forced to wait up to 21 months to see a doctor, according to whistle-blowing retired top VA doctor and high-level sources.

Internal emails reveal managers at Arizona’s VA hospital knew about the practice and even condoned it.  Retiring Dr. Sam Foote, who spent 24 years with the VA system, told CNN that the Phoenix VA worked off two patient appointment lists.  The "official" list shows the VA was offering timely appointments within 14 to 30 days. Foote called this a “sham list” because there was another secret document where waits were much longer.


VA Hospital's $56 Million "Star Wars Center" Almost Ready in Tampa

Monday, April 14, 2014 / VA News

One of the most modern Department of Veterans' Affairs Hospital Centers in the US is nicknamed the "Star Wars Center."  Spread out over more than 170,000 square feet on two floors, the new Polytrauma and Rehabilitation Center at the James A. Haley Veterans’ Hospital is a $56 million project four years in the making.

It was planned after a scandal involving conditions at the Walter Reed National Military Medical Center and designed to replace Haley’s interim polytrauma center, the busiest of the five in the nation. VA officials say it will capitalize on rapid technological advancements, centralize treatment for troops and veterans who have suffered multiple injuries and accommodate what officials expect will be increasing numbers of patients as people leave the service with lifelong damage.


Care and Benefits for Veterans Strengthened by $164 Billion VA Budget

Monday, March 10, 2014 / VA News

WASHINGTON – Continuing the transformation of the Department of Veterans Affairs (VA) into a 21st century organization, the President has proposed a $163.9 billion budget, a 6.5 percent increase over Fiscal Year 2014, that will support VA’s goals to expand access to health care and other benefits, eliminate the disability claims backlog, and end homelessness among Veterans. The budget includes $68.4 billion in discretionary spending, largely for healthcare, and $95.6 billion for mandatory programs – mostly disability compensation and pensions for Veterans.

“This budget will allow us to continue the progress we have made in helping Veterans secure their place in the middle class,” said Secretary of Veterans Affairs Eric K. Shinseki. “It is a tangible demonstration of the President’s commitment to ensuring Veterans and their families have the care and benefits they’ve earned and deserve.”


VA WALK IN SERVICES

Saturday, March 8, 2014 / VA News

Today, the Department announced that on April 1, 2014, administrative walk-in services will no longer be available at TRICARE Service Centers (TSC) in the United States. Tricare Service Centers do not provide treatment to patients, but rather administrative services only. This change will not in any way affect TRICARE eligibility or the delivery of healthcare services to TRICARE beneficiaries. TRICARE service centers overseas are not affected. The majority of customer service visits to TSCs concern billing, enrollment, changing a Primary Care Manager (PCM), general information on benefits and plans, or referrals. All of the walk-in services currently provided at TSCs can be delivered by existing toll-free call centers or multiple Internet and mobile application sites. TSCs cost more than $50.0 million per year to operate and maintain. Over the next five years, the $250 million saved will allow TRICARE to invest in more important healthcare services for our military members, eligible veterans and their families.


Automation Speeds Benefits Processing for Post-9/11 GI Bill Students

Friday, February 28, 2014 / VA News

The Department of Veterans Affairs (VA) decreased the time it takes to process requests for GI Bill and other education benefits for returning students by nearly 50 percent compared to fiscal year 2012. VA attributes the faster process in large part to improved claims automation that uses rules-based, industry-standard technologies to deliver Veterans’ benefits.


VA Purchases Land for a New National Cemetery in Colorado

Friday, February 28, 2014 / VA News

The Department of Veterans Affairs (VA) has purchased land in Colorado for a new national cemetery in the southeast portion of Colorado Springs.


Federal Agencies Partner to Protect Veterans, Service Members and their Families Using GI Bill Education Benefits

Friday, February 28, 2014 / VA News

The Departments of Veterans Affairs, Defense, Education and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission announced today the launch of a new online complaint system designed to collect feedback from veterans, service members and their families who are experiencing problems with educational institutions receiving funding from Federal military and veterans educational benefits programs, including benefits programs provided by the Post-9/11 GI Bill and the DoD Military Tuition Assistance Program.



VA/DoD Continue to Improve Online Access to Benefits Information

Tuesday, February 18, 2014 / VA News

WASHINGTON - The Departments of Veterans Affairs and Defense (DoD) just released improvements to the functionality of eBenefits, a joint self-service web portal that provides registered users with secure online information and access to a variety of military and Veterans benefits resources.

eBenefits is clearly becoming the platform of choice for Veterans seeking access to the numerous benefits they have earned,” said Undersecretary for Benefits Allison A. Hickey. “The increasing capabilities of eBenefits give Veterans and Servicemembers greater flexibility in securing the information they are looking for.”


Over 65,000 Claims Eliminated from the Backlog in 2 Months

Saturday, February 1, 2014 / VA News

WASHINGTON – The Department of Veterans Affairs (VA) announced today that as a result of the initiative launched in April to expedite disability compensation claims decisions for Veterans who have a waited a year or longer, more than 65,000-claims – or 97 percent of all claims over two years old in the inventory – have been eliminated from the backlog.

Veterans Benefits Administration (VBA) staff will now focus their efforts on completing the disability claims of Veterans who have been waiting over one year for a decision, while completing the final batch of oldest claims in progress. Over the past two months, VA has been dedicated to providing earned benefits to the Veterans who have waited the longest,” said VA Secretary Eric K. Shinseki. “Thanks to our hard-working VBA employees, we have completed nearly all claims that have been pending two years or longer. We’ve made great progress, but know much work remains to be done to eliminate the backlog in 2015.”

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